We clear the drain, then show you why it clogged.
Marcus and Jen run a two-van drain shop in Concord. Every main line we clear gets a camera look, and you watch the video with us before anyone talks about digging.
- Since
- 2012
- Rating
- 4.8 · 167 reviews
- Drains from
- $175
Services and what they cost
Prices include the trip and a water test. Main line prices include the camera. You get the number before we start.
Inside the house
- Kitchen sink$185 to $225
- Bath sink, tub or shower$175 to $205
- Toilet, auger or pull$165 to $260
- Laundry standpipe$185
- Basement floor drain$210
Out to the street
- Main line clear with camera$345 to $425
- Camera inspection only$225
- Pre-purchase sewer scope$275
- Hydro-jetting a main$495 to $695
- Locate and mark a line$95
What the camera usually finds
Pick a finding to see what it looks like inside the pipe, what it means and what we would suggest. Most of the time the answer is just a good cleaning.
Drawing, not real footage. Your video comes from the actual camera head.
Grease buildup
A tan, waxy layer along the bottom and sides of the pipe, thickest near the kitchen line. It narrows the pipe until food catches and stops.
- How common
- About 4 in 10 of the lines we scope
- What we suggest
- Hydro-jet the line to bare pipe. Cabling alone pokes a hole and it closes again in months.
- Typical cost
- $495 to $695
How a visit goes
We call you back within the hour
Jen answers the phone and the booking form. She asks what is backing up and whether you have a basement cleanout, then gives you a two-hour window.
Clear it first
The tech protects the floor, opens the line at the trap or cleanout and runs the right size cable. You get water flowing before anything else.
Look inside
On main lines we run the camera all the way to the city tap, and you can watch it live on the screen in the van or on your phone.
Decide with the video
If the pipe is fine, you are done. If it is not, we text you the video and a written price. No pressure to decide that day.
A husband and wife shop on Loudon Road
Marcus Dorsey cleared drains for a Manchester rooter company for nine years. He kept seeing people sold new sewer lines they did not need, so in 2012 he and Jen started Granite Rooter with one van and a camera they bought before they bought a jetter.
Today it is still the two of them plus Kyle and Devin on the second van. Marcus does most of the camera work himself.
- 2012One van, one cable machine, one camera
- 2016Added a trailer jetter for grease and roots
- 2021Second van, Kyle joins full time
- 2026About 9,000 drains and 2,100 scopes later
Reviews from around Concord
4.8 out of 5 from 167 reviews on Google and Nextdoor.
"Another company quoted us $11,000 for a new sewer line. Marcus jetted it, ran the camera and showed us the roots were coming in at one joint. He said clean it once a year and keep the money. Two years later, still flowing."
"Jen called back in ten minutes, Kyle was here before noon. Kitchen sink cleared and he showed me the grease on the cable so I knew what to stop doing."
"Had them scope the sewer before we bought our house. Found a belly near the street that the seller fixed before closing. Best $275 we spent."
Towns we serve
From our shop at 88 Loudon Road. Drive times are from the shop on a normal weekday morning.
| Town | Drive time | Trip fee |
|---|---|---|
| Concord | 5 to 15 min | None |
| Penacook | 15 min | None |
| Bow | 15 min | None |
| Pembroke | 15 min | None |
| Hopkinton | 20 min | None |
| Loudon | 20 min | $20 |
| Canterbury | 25 min | $20 |
| Henniker | 30 min | $30 |
Good questions to ask a drain company
We hear these every week. If yours is not here, Jen is happy to answer it on the phone.
Do I have to buy anything after the camera?
No. The video is yours. If the line needs repair we give you a written price, and you are welcome to get other quotes with our video.
Cabling or hydro-jetting, which one?
Cabling punches through a clog and is right for most single drains. Jetting scours the whole pipe and is better for grease and roots. We tell you which and why before we start.
Do you dig up yards?
We do not. When a line needs excavation we refer you to two local excavators we trust and send them our video and locate marks.
Where is my cleanout?
In most Concord homes it is a capped pipe in the basement near the front wall. If you cannot find it, we will. Older homes sometimes have none, and we go through a toilet instead.
Is the camera video really free?
Yes. Whenever we scope a line, you get a link to the full video by text. Keep it for your records or for a home sale.
Do you answer at night?
Weeknights until 9 pm and Saturdays. After that the phone goes to Marcus for real backups, with a $95 after-hours fee.
Get a time
Send the form or call. We confirm a two-hour window, usually the same day.
- Phone
- (603) 555-0182
- Shop
- 88 Loudon Road, Concord, NH 03301
- Hours
- Mon to Fri 7 am to 9 pm, Sat 8 am to 5 pm