Fair, flat-rate garage door repair from a Little Rock family.
Springs, openers, cables and tune-ups at prices we post right here. The Reyes family has kept doors in Pulaski County going up and down since 2008.
4.9 from 187 Google reviews · No trip fee inside I‑430
Our flat-rate prices
The price on this page is the price on your bill. Parts and labor included.
Which opener fits your garage?
Three quick questions. Luis asks these same ones on the phone.
We'd suggest
Chain drive, 1/2 HP
Strong, simple and the best value. It's a bit louder, which doesn't matter when nobody sleeps over the garage.
Door stuck right now?
Call before noon and we can usually be there the same day, Monday to Saturday.
How a visit goes
Simple on purpose.
- 1
You pick a time
Book online or call. Ana confirms by text and sends a reminder the evening before.
- 2
We check, then quote
Luis or Marcus looks at the whole door, shows you what's worn and points to the price on our list.
- 3
Fixed and tested
Most jobs take under two hours. We test it with you and leave a written report with the warranty.
Care plan or pay as you go
Most springs break in winter. A spring-and-fall tune-up catches the worn ones early.
| Feature | Pinnacle Care plan$129 a year | Pay as you gono commitment |
|---|---|---|
| Tune-ups | 2 a year, spring and fall | $89 each |
| Parts | 15% off every part | List price |
| Trip fee outside I‑430 | Never | $35, waived with repair |
| Breakdown calls | Front of the line, same day | Next open slot |
| Second door | Included | $49 per tune-up |
| Cancel | Any time, no fee | Nothing to cancel |
Two tune-ups alone are $178 pay as you go. The plan is $129 and renews only if you say so.
A note from our family
Luis, Ana and Marcus Reyes.
Luis started Pinnacle in 2008 with one truck and a phone that rang in our kitchen. Ana still answers most calls. Our son Marcus joined after high school and now runs the second truck.
We keep it simple: one price list for everyone, no "today only" deals, and we'll tell you when a $89 tune-up is all your door needs. A lot of our work is for the same families every year, and their neighbors.
If we ever leave your garage in worse shape than we found it, call Luis directly. We'll make it right.
Luis and Ana Reyes
- 2008family-owned since
- 3of us, 2 trucks
- AR #0218451home improvement license
Neighbors who call us back
Real reviews from Google, shared with permission.
4.9
187 reviews
since 2008
- Teresa M.HillcrestCare plan, 4 years
"Marcus caught a cracked spring at our fall tune-up and swapped both on the spot. Two weeks later we had that ice storm. Glad it wasn't us stuck inside."
- Darnell W.Chenal ValleyBelt opener
"Our son's room is over the garage. Luis put in the belt drive and now nobody wakes up when I leave at 5:30. Price was what the website said."
- Peggy H.SherwoodSpring repair
"Ana answered on a Saturday morning, Luis came at 11. Kind, quick, and he showed me how to use the release cord in case it happens again."
Your door, season by season
What to watch through an Arkansas year, and what we check on a care plan visit.
Spring
Mar to May
- Clear pollen and grit off the tracks
- Storm season: check the bottom seal
- Care plan visit #1
Summer
Jun to Aug
- Low sun can blind the sensors
- Heat dries out rollers: lube them
- Check paint on wood doors
Fall
Sep to Nov
- Test the balance: lift it halfway
- Replace a cracked bottom seal
- Care plan visit #2
Winter
Dec to Feb
- Cold snaps break worn springs
- If it's frozen to the floor, don't force it
- Keep the battery backup charged
Where we go
Little Rock, North Little Rock and the towns around them.
No trip fee
- Hillcrest and the Heights
- Midtown and downtown
- West Little Rock
- Chenal Valley
- Pleasant Valley
- North Little Rock
- Park Hill
$35 trip fee, waived with repair
- Sherwood
- Maumelle
- Jacksonville
- Bryant
- Benton
- Cabot
- Conway
Book a visit
Ana confirms every booking by text within an hour, 7:30 am to 6 pm.
Questions we get every week
Are the prices really the same for everyone?
Yes. The list on this page is the list in our trucks. The only extra is the $35 trip fee outside the I‑430 loop, and that goes away if we do a repair.
How long do springs last?
Standard springs are rated for about 10,000 open-and-close cycles, so 7 to 9 years for most families. We can fit longer-life springs for $60 more a pair.
Can you fix any brand of opener?
LiftMaster, Chamberlain, Genie, Craftsman and most Linear units, yes. If an opener is over 15 years old and the board is gone, a new one is usually the better buy.
Do you install new doors?
We do, mostly insulated steel. A standard 16 by 7 door starts at $1,595 installed. Ask for a free quote when you book.
What's covered by your warranty?
Springs for 5 years, other parts and labor for 1 year, openers per the maker (usually 5 years on the motor). It's on the written report we leave.
Do you work Saturdays?
Yes, 8 am to 2 pm, same prices. Sundays only for care plan members with a door stuck shut.